This Return Policy explains how returns, refunds, and order issues are handled for purchases made through Pin My Garden. Because we may link to and recommend products from third-party retailers, return rules can vary depending on where you purchased the item.
Return Policy
1) Purchases Made Through Third-Party Retailers
If you purchased a product after clicking a link on our site (for example, through Amazon or another retailer), your return, refund, exchange, and shipping policies are handled by that retailer. Please review the retailer’s return policy on your order confirmation page or their help center.
2) Digital Products (If Applicable)
If we offer digital downloads (such as printable planners, checklists, or guides), all sales are typically final once the file has been delivered or downloaded, unless otherwise required by law. If you have trouble accessing a file, contact us and we’ll help resolve it.
3) Plant Orders & Perishable Items (If Applicable)
Live plants and perishable items often have special return rules due to their nature. If you purchase plants from a third-party nursery or retailer, their policies apply. If we ever sell plants directly, the product page will list the specific policy and requirements (such as photo documentation within a certain time window).
4) Incorrect, Damaged, or Missing Items
For third-party purchases, contact the retailer directly using your order number. For any Pin My Garden digital products (if applicable), contact us with your receipt or order information so we can help troubleshoot or replace the file.
5) Shipping Fees & Refund Timing
Shipping fees and refund processing times are set by the seller you purchased from. For most retailers, refunds are issued back to the original payment method after the return is accepted or received.
6) Contact Us
If you have questions about this policy or need help with a digital download (if applicable), contact us and include your order details when possible.
Last updated:
[current_date]